Return and Refund Policy

At Nerixol, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we gladly accept eligible returns in accordance with the policy below.

30-Day Return Policy

We accept returns within 30 days from the date your order is delivered.

To qualify for a return, items must meet the following conditions:

• Items must be unworn, unused, unwashed, and in original condition
• Original tags and packaging must be included
• Proof of purchase or order confirmation is required

Free Return Shipping

Nerixol provides free return shipping for all eligible returns. Customers are not responsible for return shipping costs.

No Restocking Fees

We do not charge any restocking fees for returned merchandise.

Non-Final Sale Items

At Nerixol, all products are eligible for return in accordance with this policy. We do not designate products as final sale items.

Refund Process

Once your return is received and inspected, we will notify you regarding the approval status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your payment provider or financial institution.

Exchanges

If you wish to exchange an item for a different size or style, please contact our support team. Exchanges are subject to product availability.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work quickly to resolve the issue at no additional cost to you.

Return Instructions

To initiate a return, please contact our customer support team with your order number and reason for the return.

Contact Information:

Store Name: Nerixol
Website: Nerixol.shop
Email: Contact@Nerixol.shop
Phone: +1 484-336-2447
Business Address: 4965 Centre Pointe Dr, North Charleston, SC 29418, United States

Policy Updates

Nerixol reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Any changes will be posted on this page.